FAQs

  • No appointment is necessary. Just walk in anytime during consignment center hours.

  • As of Sep. 9th, 2024, you will access your account through ConsignorAccess.

    All consignors will receive an email with instructions on setting up their online account. All balances will be transferred to the new software, and all items added after Sep. 9th will only be added to Simple Consign.

    Ephrata Consignors: fcephrata.consignoraccess.com

    Strasburg Consignors: fcstrasburg.consignoraccess.com

    Quarryville Consignors:fcquarryville.consignoraccess.com

    You can still view past activity through myresaleweb.com. Click here to log into myresaleweb.com.

    • Use your balance as store credit at our Strasburg, Ephrata, or Quarryville locations with a valid state-issued ID.

    • Request a check in-store. Your account balance must exceed $10 and there is a $1 fee.

    • Request a mailed check using our consignor contact form. Your account balance must exceed $30 and a $3 fee will be deducted from the balance. 

  • No. We do not combine accounts. You must get separate checks from each store.

  • When you sign up for a new account, you will find your new consignor ID card placed inside your bin.

    You will also receive an email from ConsignorAccess with instructions on setting up your online account. If you did not receive an email, be sure to check your Spam or Junk folder.

  • You may return an item purchased from our Ephrata, Strasburg, or Quarryville locations to the same location it was purchased from within 7 days of purchase.

    You must have the original receipt and tags attached. The balance will be returned in the form of store credit only. 

    You must return your item(s) to the same store in which they were purchased. No exceptions. 

    We do not accept returns or exchanges at our Bargain Bins location in East Earl or our $20 or Less Outlet in Morgantown.

  • If you have questions about the types of items we take or want to send photos before coming in you can send us an email

    Ephrata: ephrata@fashioncentsconsignment.com

    Strasburg: strasburg@fashioncentsconsignment.com

    Quarryville:

    quarryville@fashioncentsconsignment.com

    We may be able to give you an idea if it’s something we take; however, in most cases, we will have to see the item in person to provide you with a final determination. 

  • No. We do not combine offers—one offer per transaction. No exceptions. 

    Starting Sept 9th rewards points will be tracked electronically! Sign up for our new loyalty program at checkout to start earning points!

    Points will accumulate in your account as you spend money. For every $10 spent, earn 1 point. 10 points = $5 off your purchase of $15 or more.

    *You can still redeem old punch cards after Sept. 9th, even if they’re not filled up. Each punch will count as 50¢ off your purchase. 

  • You must pick up your items the same day you consign. If you cannot pick up your items, you must call the consignment center before closing.

    If you do not return to pick up your belongings, your account will be charged a $5 fee the following morning.